Page | 14 © Sansui UK 2012 DR201V IB Ver 1.0 Rev 0.0
7. Troubleshooting and error messages
The DR201V is equipped with state-of-the-art technology and is safe to operate. Nevertheless, problems or malfunctions
may occur. Before contacting Sansui customer support, refer to the following for possible solutions.
No power when switched on
- Mains socket not switched on or faulty
- Plug not fully inserted into wall socket
- Internal mains fuse has blown inside the unit,
this will need to be replaced by a qualified service
technician
- Power cord has become damaged, this should be
replaced immediately by a qualified technician
- Power not turned on
- Volume setting low
- Loudspeaker cables not connected
- Poor reception on DAB tuner
- Correct audio input source not selected on front panel
- Audio source input cables connected incorrectly or
damaged
- Audio input source faulty
Loudspeaker cables connected incorrectly or
damaged
- Loudspeakers are faulty
- Audio input cables damaged or not correctly
connected
- Tuner sited too close to TV
Weak bass, diffused stereo image
- Speaker connections out of phase check + and – terminals
are connected to corresponding terminals on both
amplifier and loudspeakers
- Frayed wires may be touching on speaker terminals
causing distortion
Weak or very poor signal on FM
- Volume control may be set too high
Audio input source switches not
working
- Internal fault would need servicing by a qualified service
technician.
Remote control not working
- Check if the batteries have been inserted correctly.
- If batteries are empty, replace them with new ones.
- Remove any objects found between the remote control
and the remote sensor.
- Make sure the distance between the remote control and
the device does not exceed 8 m
Buttons do not function (on the DR201V
and/or remote control)
- Turn the DR201V off and then on again.
- As an alternative, turn the DR201V off, unplug it from the
power outlet and plug in again.
Any repairs other than those mentioned above are to be carried out solely by an authorised technician.
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